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June two, 2015 at eleven:08 pm My husband and I love our Harley-Davidson’s. But we do not enjoy our nearby Carson Metropolis Harley-Davidson retailer. My husband And that i expended about 65,000 pounds there within eighteen months, on new bikes, areas, and service. We wished to be loyal clients and shop regionally, but what a miscalculation. The owner does not care about company. The sales Adult men are not Skilled and do not observe up. The assistance department can be a joke. My spouse just bought a 2015 Road Glide and experienced some tailor made pieces placed on. We had to pay up front with the bike, parts, and service. It took every week to find the bicycle to The shop, and afterwards it sat on their floor for 3 months.
Da Boss’s own bicycle. Once in a while the owner builds one for himself which is one of them. Anything is personalized created so we don’t will need to go into nitty gritty. Heres the meat.
In any case I'd seriously appreciate if you would probably consider this for me. The message that arrived to me reported I received a brand new motorcycle, and I'd like to be able to give my spouse that wonderful dresser they've pictured there. Thank you for finding the time to hear me.
Then they sat on the trike without even starting the tear down or buying sections for two much more weeks. They didn’t do only one issue until finally the Preliminary insurance coverage Verify arrived And that i paid out them my deductible. Throughout the future quite a few months they “discovered” two far more causes to demand supplemental payments bringing the entire with the repair service to $14352.00. One of several supplemental providers was as the technician decided he had to get rid of the main from the motor for getting it out from the body (the trike essential a brand new body).
April 2, 2014 at one:16 pm Hi my identify is Justin Sommer And that i’m a Harley Male. I hold the ink to back again that statement up. I have on the identify since it usually means a great deal to me. This is not my initially new Harley I also personal a 2008 FXDSE and adore it. Soon after A lot assumed and sacrifice I acquired a brand new 2014 extremely restricted from the new vendor in city, due to their fantastic status.Presently so far have under three hundred miles about the motorcycle, only because of a awful Winter season. I purchased my new journey in December 2013, an excellent Birthday existing for me. The motortorcyle has invested extra time while in the shop than over the street and this is not appropriate to get a new Harley Davidson. It will be Okay if it was my ShovelHead, but that's not the case. I'm excellent with small difficulties that arise from new bikes, but this bicycle’s numerous complications leave me exceptionally Permit down and unable to experience with my journeys developing.
My identify is Brian Stone. I'm a long time shopper plus a former Harley staff at Kosco Harley Davidson in New Jersey. Sad to say the dealership did close but my time and experience was pleasing. I am writing about a dilemma I am owning Using the Harley Davidson customer care Office that's been needlessly dragging on for quite a few months since not a person particular person I've spoken with is willing to make an appropriate choice.
November 18, 2016 at seven:04 am I bought a 2012 extremely confined in July of 2015, the working day I check rode it I said a little something with regards to the ticking while in the engine the services department explained to me it had been from your stage four which they experienced place in. The sales guy assured me which the prolonged warranty would cover the entire bicycle since I had read horror tales about stage four voiding the guarantee. It gave the look of I was in there every month for that ticking audio since it kept having worst, they designed me come to feel like an idiot. I have been Using For a long time and this was my very first Harley to ever purchase from a dealership. The service Office saved telling me the Seems I was Listening to have been regular for the package they had put in. I questioned regularly for your Make sheet to my bike so I could see exactly what all they'd in fact place while in the bike due to the fact a number of the things they have been indicating they'd put in built no feeling to me. I was generally informed I couldnt contain the Create sheet since it experienced someones personalized information on it. I did my initially oil modify and noticed slightly brass I stated a little something to them and so they told me it had been regular, I bought discouraged and remaining. A number of months ago I did A further oil modify and was cleansing the air filter and The entire filter was covered in brass. I took it again and yet again they stated this was ordinary. This time Once i questioned to speak to your lead mechanic he was essentially there and stated that no that wasnt ordinary and that he would need to tear down your entire engine to see the issue Which I could be with no bike for a number of months. So I talk to if That is covered under the warranty considering the fact that I bout this bike While using the stage four kit previously installed by precisely the same supplier and was certain which the warranty would cover nearly anything within the bicycle. I was educated that due to the fact there was overall performance pieces extra for the bike that no the guarantee would not cover the restore.
1st off they demand $a hundred twenty five an hour for labor, not the business normal $ninety nine labor, some extent my coverage agent was quick to bring up. Then they spent two weeks refusing to accept the insurance policy organizations necessity the Gas tank, which only experienced a little dent from the underside, be fixed and repainted. They demanded that it get replaced at three times the expense of a repair. Only once the insurance representative contacted the supervisor straight and produced it very clear the trike will be moved prior to the tank would be replaced did they relent. Preliminary whole estimate to the restore was $13324.00. But I had been confident they were being the best and I'd get my Trike again in “like new” situation.
Nobody desires to make it correct and now I must pay out a lawyer to keep my credit from being trashed. This is very poor sales and I thought Harley was a highly regarded enterprise. I assume I was incredibly wrong. Next time I believe I will.purchase honda
Long story small: my High definition customized paint fell off my fender. I opened my garage along with the paint was laying less than my bike. I dropped my bike off with the supplier they mailed the fender to Harley & I was informed It could be two to three weeks just before I'd my bicycle again. Now 6 weeks later on I even now don’t have my bicycle back and They simply identified as yesterday to allow me to know that they aren’t even repairing it so Once i do finally get it again it still has no paint within the entrance & sides of your rear fender!
Now I designed a fast cease as well as deal with bars broke in 50 percent. I had been informed because of the mechanic that in 30 decades he never ever has seen that come about. Quite a few Other people have explained the same issue. The final 1 audio it needed to be in a very good accident to lead to that to occur.
August twenty five, 2014 at 10:43 pm I had been with a couple on there 2014 restricted Harley Davidson. The brakes went out plus the clutch went poor, they wound up during the bean area. In Wisconsin. twenty five miles north of sauk parie Harley Davidson. The supplier also owns Harley Davidson in Dubuque. The bike has 1700 miles. Dave had his spouse on the back again. known as the dealer they desired us to simply call the towing company. Bikes beneath guarantee. Dave experienced the bike towed to Sauk Harley. Signed launch paper for them to operate on the bike. Tech claimed the brakes don’t feel correct. Instructed standard manager. Sauk stated they would find the condition and simply call Dave.
He just purchased a 2015 CVO Street glide which is only three months previous with now 8k on it. So we love our Harleys but I be damn if I sit my ass over a brand which allows the destruction of The usa. Willy G you should be ashamed therefore you haven’t discovered a detail . Hope you and Harley Davidson goes down the bathroom
June 29, 2017 at 7:ten pm Im fed up with this particular, Thunder Tower West in Morrow,Ga…..first that they had a femal Operating there for approximately 2 times that assisted me invest in my bike, sorry served rob me of my funds on crap. But Otherwise to generate matters even worse im Active Obligation Marine plus they tried to notify me i can't sign up my bike in Ga i needed to register it in Mc the place i was stationed and id here was at this time from i informed them no youre dumb I am able to register it anywhere the hell i want and did…or so I assumed.